Total solution Company of store operations BC Holdings Co., Ltd.

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Privacy policy

BC Holdings Co., Ltd. (hereinafter referred to as “We”) recognizes the importance of personal information of our business activities, complies with all kind of laws and acts about personal information protection, and sets a privacy policy (hereinafter referred to as “this policy”) in order to handle the personal information appropriately, protects it thoroughly and improves it continuously.

Definition of terminology

Definitions of terminology in this policy are as follows.

  1. "Personal information"
    Something it's possible to distinguish a specific individual from which by information about the individual who lives
    ※ "The name" "date of birth" "the gender" "the address" "the telephone number" "photograph of the face" "personal distinction sign" etc.
  2. "Personal distinction sign"
    Something it's possible to distinguish a specific individual from which by a sign of the character, the number and the symbol relevant to one of them in each number etc. as follows.
    □ The sign to which the feature of the part of the personal body was changed for an electronic computer (DNA, facial authentication data, iris, the voiceprint, vein, fingerprint and palm print)
    □ The public sign assigned to an individual (the passport numbers, the pension numbers, the license numbers, resident card codes and my numbers, etc.)
  3. "The person himself"
    The specific individual distinguished by personal information
  4. "Employee"
    The person who is engaged in enterpriser's business indirectly or directly in our organization in line with his supervisor’s directions. It includes directors, the executives, auditors, inspectors and temporary workers, etc. as well as the employees employed (permanent employees, contract employees, part time non-regular employee staff, part-time staff and just-in-time employees, etc.)

Collection of Personal Information

We collect just necessary personal information in order to achieve our business goal through legal and fair means.

Management and Protection of Personal Information

We manage appropriately and take prevention of loss, destruction, garble, hacking and a leak and security measures about acquired customer's personal information. The 3rd party can’t read any personal information by access to our website.

Use of Personal Information

1.We'll use acquired personal information at the following cases.

  1. where we receive order and inquiry of our service and goods (hereinafter referred to as “our service”), propose them, and provide information of our service appropriately.
  2. where we receive order and inquiry of additional service of our service, propose them, and provide information of additional service appropriately.
  3. where we judge the validity (credit) for the customers who order our service newly or continuously.
  4. where we identify customers and confirm their qualification when using our service.
  5. where we manage customers in continual contracts.
  6. where we use of right and discharge of obligation based on contract with customer and laws, etc.
  7. where we manage the cancellation of dealings.
  8. where we correspond to a question about our service and the contents in our website and other advice, etc. (We correspond to the customer who inquiries directly.)
  9. where we make a contact to a customer as needed (Sending notification by mail, e-mail and/or call etc.)
  10. where we guide customers about our service including current and future service of our group companies because our company and a group firm refer to the following “Joint use of personal information for details) (Sending promotion materials by mail, e-mail and/or call etc.)
  11. where we guide you information about other promotions, events and seminars, etc. (Sending promotion materials by mail, e-mail and/or call etc.)
  12. where we execute entrusted relevant business in all of processing of personal information or the occasion entrusted about the part, etc. from other enterprisers.
  13. where we research and develop new service by market research, data analysis and questionnaire implementation, etc.
  14. where we elucidate and report it based on decrees.
  15. where we act with additional purpose of an act which accompanies the use purpose above-mentioned is appropriate and/or to discharge contracts with a customer smoothly.

2.Change in the use purpose

We sometimes change the use purpose if the use purpose after change has similarity with one before change rationally.

Jointly use of personal information

We sometimes use it jointly about acquired personal information within the following limitation.

  1. Items of the personal information used jointly
    The information from which the name, a date of birth, the gender, the address, the telephone number and an e-mail address can distinguish a specific individual
  2. Parties who use it jointly
    Our group companies set as below (hereinafter referred to as "group companies" in the following)
    • BC Holdings Co., Ltd.
    • Biz-Cube Consulting Co., Ltd.
    • SmileCube Co.,Ltd.
    • Acari Place Co., Ltd.
    • Hospitality & Growing Japan Co., Ltd.
    • IMK Co.,ltd.
    • BC Holdings TH Co., Ltd.
    • Hospitality & Growing Japan TH Co., Ltd.
    • Biz Cube Holdings PH,Inc.

  3. Purpose of jointly use
    • To do an answer, communication and a transfer when there were proposals.
    • To do a study, development, market research and data analysis of new service/ goods.
    • To propose and offer service/ goods and related service that group companies treat.
    • To guide customer about the service /goods and related service that group companies treat(Sending promotion materials by mail, e-mail and/or call etc.)
    • To act with additional purpose of an act which accompanies the use purpose above-mentioned is appropriate and/or to discharge contracts with a customer smoothly.
  4. Responsible company of the jointly use
    BC Holdings Co., Ltd.
  5. Method to acquire personal information
    The personal information used jointly will be the one our group companies acquired from customers. We get appropriate correspondence when a delivery of personal information and make an effort toward prevention of a leak.

Disclosure of Personal Information

1.We won't disclose and offer personal information for any third party as a principle except for the case when we use it jointly or the following cases.

  1. We have agreement for an individual beforehand.
  2. We introduced service goods of a group company, and an individual had the interest in the contents and inquired about it to us, a group company concerned offers the customer's information to a group company, and does customer correspondence of the contact about service goods and order and other things.
  3. We entrust all or the part of personal information of handling to achievement of the use purpose.
  4. Personal information is transferred to succession of business by a merger etc.
  5. We are required based on decrees.
  6. Emergency case when there are a life of the individual and the third person and a fear that a body and goods are damaged, and it's difficult to get one's own consent.
  7. It's admitted to be necessary to protect our right and assets.
  8. There was an elucidation request of information from the official facilities which are a courthouse, the police and polity, etc. based on decrees.

2.Items of offered personal information

The information from which the name, a date of birth, the gender, the address, the telephone number and an e-mail address can distinguish a specific individual

3.Methods of the offer

The offer methods of the personal information are performed in a delivery by a paper or electromagnetic way (including e-mail) etc. We get appropriate correspondence when a delivery of personal information and make an effort toward prevention of a leak.

Discontinuance of use of personal information

If you request us to discontinue using your personal information, we will make actions to stop using your personal information and providing third parties with your personal information without delay.

Personal information disclosure and correction

1.If you request us to disclose or correct your personal information, please contact << Personal information inquiry desk >>. It'll correspond promptly. We ask for your understanding in advance that in some cases we make contact with the telephone number you offer.

2.There are cases that we can’t disclose all or part of your personal information as follows. In that case, we will inform you of our decision.

  1. There is a fear that the life, body, property or other rights and interests of the individual or the third person.
  2. There is a fear that a remarkable trouble is exerted on proper implementation of our business.
  3. Others to violate decrees.

3.Items of the disclosed personal information
Information within a reasonable range information that can identify a specific individual such as the name, the date of birth, the gender, the address, and e-mail address.

4.A handling charge (an actual cost) is sometimes needed in case of information elucidation. Please contact << Personal information inquiry desk >> to confirm the details of procedure.

Keeping the latest state

We try to keep personal information correct and the latest.

Internal education

We educate our employees about personal information protection, and we're making further effort towards protection of personal information in publicity's making the inside of the company carry the contents without exception.

Management of the 3rd party

We sometimes entrust the personal information to a third parties with proper use, and require a trust destination to manage personal information strictly by the standard like us for appropriate the third parties management.

Change of the privacy policy

Assuming that it's possible to change the contents of this policy without notifying an individual beforehand in our company, and when changing this policy, we'll make it publication with change in our web site. This policy after change become effective at the time when it is revised on the site.

Inquiry

1.Please contact us via (e-mail address) regarding any complaint and question about personal information as follows.

<< Personal information inquiry desk >> privacy.bchd@bc-hd.com
BC Holdings Co., Ltd.
ORIX Kyutaromachi Building 10F, 3-3-9, Kyutaromachi, Chuo-ku, Osaka

2.When inquiring, we would like you to input the following items.

  1. Name (phonetic transcription in kana)
  2. Company name (phonetic transcription in kana)
  3. Mail address
  4. Telephone number (you make a contact in the daytime, the possible telephone number)
  5. Select one (home, cellular phone, company) of the above telephone number.
  6. Zip code.
  7. Address (Please even input the address, an apartment name and a building name.)
  8. Age
  9. Gender
  10. Contents of the inquiry

3.Notice about inquiry

  1. << Personal information inquiry desk >> isn't accepting any consultation but inquiry about personal information.
  2. When there was incompleteness (including anonymity) in the phone number contents set as the previous clause, we can't answer, so please be careful.
  3. We ask for your understanding in advance that in some cases it takes longer time to answer and can't be answered.

Creation: 23 August 2003
Updated: 1 March 2016
Updated: 1 July 2016
Updated: 5 June 2017
Updated: 15 June 2018


BC Holdings Co., Ltd.
President Daisuke Kasai