Service industry specialized flat-rate training "GROWING ACADEMY"
"Work force stability increase"
"GROWING ACADEMY" is No.1 flat-rate training system in service industry because we introduce them into more than 2,800 Japanese companies and their 300,000 employees participate in just 7 years
You can learn useful skill & mind on-site that you can carry out immediately such as customer service, management, communication skills & mind.
Former McDonald's Co., Ltd. Hamburger university president. , Former UNIQLO University division manager. Mr. Arimoto who was education supervisor of Japan leading food & beverage and service industry, established by pouring all the experience specialized in flat-rate training service industry
We consider the on-site sense and teach main focused training such as changing the behavior obviously, raising the sale and profit of the store, also teaching program easy to use in the store on-site.We introduce over 2,800 companies for 7 years since we established because our service is overwhelming low price.
Former Japan McDonald's Co. Ltd. Hamburger University President
Former UNIQLO university division manager
Former Japan Burger King Co., Ltd. President and representative director
Current President "GROWING ACADEMY"
Born in Nagoya City in 1956. After having entered the Waseda University politics department of economics, started part-time work at McDonald's, and joined Japan McDonald's co., Ltd. in 1979. After served as a Store Manager, Supervisor, and General Manager, served as a president of hamburger University, McDonald's entire educational institution, and created whole 150,000 staff's education system. Invited as the director of UNIQLO University, the total staff of educational institutions, by Yanai President of FAST RETAILING co., Ltd. in 2003, and created the education system of employee and part-time workers. Then served as Vice President of Burger King Japan President, and the food industry and service industry.
Service industry specialized flat-rate training system "GROWING ACADEMY"
Up to 50 staff per a company can attend 100 or more lectures only at 70,000yen a month.
There are about 100 lecture programs systematized including customer service, management, communication skills & mind which are useful and required on-site of service.
We offer the service with overwhelming low price which is 70,000 yen per month.
It is without restriction regarding number of participating lecture programs and participants if it is up to 50 people per the company.
From part timers to executives, we inform them of practical skills which is directly linked sales and profit improvement on the job training.
A lot of staffs including in part timers don't need to care the cost and can attend to any lectures because the service is the flat-rate system.
There are about 100 lecture programs systematized of knowledge and skills necessary for each level from basic of service industry to advanced programs for executives.
All of teachers are on-site or teaching experienced of service industry. The teachers clearly inform you from your eye level because the teachers had the same experience as you regarding troubles.
Basic lectures are participatory and experience type. We introduce many lectures such as discussion and role playing and teach know- how that you can use the knowledge when you go back the store today.
It makes you write the sentence "I will do after going back on-site" in the end of the each lecture. It will support the growth of each person as management tool.
You can book the lecture from your exclusive page. Also, it is easy to manage for you the history data of lecture. We will inform the participation of advance confirmation mail. You can select lectures in line with your shift.
There are concrete measures for overcoming labor shortages and creating a "store with a high staff retention rate".
We could reduce the attrition rate on one fifth because we teach basic training to new employee completely.
In the same time, we can decrease the attrition rate of mid-career employees, therefore, we realized the cost reduction over 3,000,000yen per year. In addition, sales trend to increase.
Attrition rate dropped from 75% to just 10% in 2 years. Opening of new store accelerated by employee enhancement. Succeeded in M&A of another company with over twice the number of stores this June.
Attrition rate drastically reduced by improving the communication skills of store managers.
The only employees who left the company last year were 2 students who quit at graduation.
Improved the level of customer services and increased sales by nearly 200% over 2 years while remaining at the same location and in the same business category!
A V-shaped turnaround was achieved in just half a year, increasing the year on year sales ratio from 80% to 120% as of February by implementing the course content in stores!
"How people grow up into first class"
-The way McDonald's teach, The way UNIQLO train-
Publisher: Syougyoukai / Price: 1,575yen
The writer who acted as the person in charge of the employee educational facilities of McDonald's and UNIQLO.
He shows the know-how explaining the theory "How to grow the person without talent", "Educational system which is constructed firmly is the key to train personnel", and "How to grow people up into first class".
Reception Monday-Saturday 9:00-18:00
The fixed charge training system of employees or part-time workers that specializes in service industry
Hospitality & Growing Japan Co., Ltd. is training company which professionals with experienced HR development teach towards service industry in general. Now we develop 6 domestic sites and 1 overseas site. We introduce more than 2,800 companies and more than 300,000 people per month in just 7 years since we established. Especially, education for retention rate is up has reputation and we are covered by the media such as World Business Satellite. Now it is one of the most attractive teaching companies now.
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